You can’t manage someone’s performance; you can only help them manage it themselves Dealing with someone who isn’t performing at the level they should be is frustrating. It’s stressful. And honestly, it can be scary when it escalates to the point of needing to let… Read more →
I design Design teams. I lead teams at the intersection of strategy & design. I start fires (the good kind).
To be a good design leader, encourage your team to challenge your decisions Over the last couple of years, I’ve had the privilege to lead… Read more →
A lesson on the importance of using established patterns, courtesy of my frustration today with Amazon. I’ve been lucky enough to work in the realm… Read more →
Being in charge is an alluring idea. You get to make the important decisions, and well, you know what you’re doing, so you’ve got that… Read more →
Instead, build an environment where they actively take responsibility. Many books about management and countless leadership coaches exhort us to “give people permission to act”… Read more →