Talk about transition and what it does to people. Give coordinators a seminar on how to manage people in transition. Everyone can benefit from understanding transition. A coordinator will deal with subordinates better if he or she understands what they are going through. If they understand what transition feels like, team members will feel more confident that they haven’t taken a wrong turn. They’ll also see that some of their problems come from the transition process and not from the details of the change.
BY THE SUMMER OF 1826, THOMAS JEFFERSON KNEW THAT he was dying. Although he was the greatest living Virginian, he was, like many of his planter neighbors, bankrupt. His habits had been too rich and his soil too poor. His last recourse, a special lottery authorized by the State of Virginia for his benefit, had failed to generate enough money to save him.
magazine asked executives at six hundred companies to estimate the percentage of their workforce who could name the company’s top three priorities. The executives predicted that 64 percent would be able to name them. When Inc. then asked employees to name the priorities, only 2 percent could do so. This is not the exception but the rule. Leaders are inherently biased to presume that everyone in the group sees things as they do, when in fact they don’t. This is why it’s necessary to drastically overcommunicate priorities. The leaders I visited with were not shy about this. Statements of priorities were painted on walls, stamped on emails, incanted in speeches, dropped into conversation, and repeated over and over until they became part of the oxygen.
The trouble shows up when they need to organize output—deciding what to do when and then controlling their own behavior to get there. Because they have what it takes to absorb information and learn math and language and other school subjects, you may assume that much simpler tasks like making a bed or taking turns should be a no-brainer. But that’s not the case because your child may have intelligence but lack the executive skills to put it to best use.
Researchers at the National Institute of Mental Health also suggest that a “use it or lose it” process may be occurring in the frontal lobes during this time. Neural connections that are used are retained, while those that are not exercised are lost. If this is the case, then the practice of executive skills is critical. It means that kids who practice executive skills are not only learning self-management—independence—but in the process developing brain structures that will support their executive skills into later adolescence and adulthood. Practice is important to acquisition of executive skills for another reason. Researchers who study the brain using fMRI (functional magnetic resonance imaging) have found that when children and teenagers perform tasks that require these skills, they rely on the prefrontal cortex to do all the work rather than distributing the workload to other specialized regions of the brain, such as the amygdala and the insula, two parts of the brain that are activated when making quick decisions that affect safety and survival (the fight-or-flight response). Adults, in contrast, can spread out the workload in part because they’ve had years of practice to develop the neural pathways to make this possible. Activating executive skills takes more conscious effort with children and with teenagers than it does with adults, which may help explain why they are less inclined to engage their working memory to perform tasks of daily living.
The scheme we arrived at consists of 11 skills: Response inhibition Working memory Emotional control Sustained attention Task initiation Planning/prioritization Organization Time management Goal-directed persistence Flexibility Metacognition
Malting is how people turn barley’s starch into sugar, which they can turn into beer and booze. Whisky is, basically, distilled beer—and this was the process Takamine hoped to obliterate. Brewers and whisky makers use barley because it’s easy. Other grains are maltable, but wheat, for example, produces less starch-breaking enzyme. Oats have too much protein and fat. Corn needs too much heat to untangle the starches before malting, and the oils tend to turn rancid. Barley is the way to go.
do highly experienced professionals like nurses and anesthesiologists really need to be explicitly told that their role in a cardiac surgery is important? Do they really need to be informed that if they see the surgeon make a mistake, they might want to speak up? The answer, as Edmondson discovered, is a thundering yes. The value of those signals is not in their information but in the fact that they orient the team to the task and to one another. What seems like repetition is, in fact, navigation. Those signals added up in a way that you can hear in team members’ voices.
in the boardinghouse the justices were staying in, dislocating his shoulder and suffering a mild concussion. As he recovered, he wrote a sweet letter to Polly. “Old men”—Marshall was sixty-eight—“do not get over sprains and hurts quite as quickly as young ones.” He had, he went on, plenty of time on his hands as he recovered, which he spent recalling the episodes of their courtship, over forty years ago: “our little tiffs and makings up.… the lock of hair… all the thousand indescribable but deeply affecting instances of your affection or coldness which constituted for a time the happiness or misery of my life.” They could “never be lost while recollection remains.”
