Every product should have a story, a narrative that explains why it needs to exist and how it will solve your customer’s problems. A good product story has three elements: » It appeals to people’s rational and emotional sides. » It takes complicated concepts and makes them simple. » It reminds people of the problem that’s being solved—it focuses on the “why.”
An almost impossible combination of structured thinker and visionary leader, with incredible passion but also firm follow-through, who’s a vibrant people person but fascinated by technology, an incredible communicator who can work with engineering and think through marketing and not forget the business model, the economics, profitability, PR. They have to be pushy but with a smile, to know when to hold fast and when to let one slide.
Product management is less a well-defined role and more a set of skills. It lives between everything, a white space that morphs based on the customer, the needs of the business, and the abilities of the humans involved.
Chicago grew from a settlement of fewer than a hundred people (and fourteen taxpayers) in 1830 to a towering megalopolis with the world’s first dense cluster of skyscrapers and more than a million residents in 1890—despite having burned to the ground in 1871.
The event familiarly known as “Pearl Harbor” was in fact an all-out lightning strike on U.S. and British holdings throughout the Pacific. On a single day, the Japanese attacked the U.S. territories of Hawai‘i, the Philippines, Guam, Midway Island, and Wake Island. They also attacked the British colonies of Malaya, Singapore, and Hong Kong, and they invaded Thailand. It was a phenomenal success. Japan never conquered Hawai‘i, but within months Guam, the Philippines, Wake, Malaya, Singapore, and Hong Kong all fell under its flag. Japan even seized the westernmost tip of Alaska, which it held for more than a year.
The Mexican War of 1846–48 had ended with U.S. forces occupying Mexico City. Some in Congress proposed taking all of Mexico. From a military perspective, that was entirely feasible. But South Carolina senator John C. Calhoun, one of the nation’s prime defenders of slavery, objected. “We have never dreamt of incorporating into the Union any but the Caucasian race—the free white race,” he insisted on the Senate floor. “Are we to associate with ourselves, as equals, companions, and fellow-citizens, the Indians and mixed races of Mexico?”
Roosevelt made a Cuba-style deal. His government would gain temporary control of Dominican finances (thus ensuring repayment of the debt to U.S. banks) in exchange for defending the Morales government from rebels and external enemies. U.S. interests would be protected, and the Dominican Republic would remain independent. The ploy was used repeatedly, in country after country around the Caribbean. The United States seized the levers of finance and trade but left sovereignty formally intact. “Dollar diplomacy” was the polite name for this, though “gunboat diplomacy” was the more accurate euphemism. To ensure political and financial “stability,” U.S. troops entered Cuba (four times), Nicaragua (three times), Honduras (seven times), the Dominican Republic (four times), Guatemala, Panama (six times), Costa Rica, Mexico (three times), and Haiti (twice) between 1903 and 1934. The United States helped to put down revolts, replaced governments when necessary, and offered battleships-in-the-harbor “advice” to others. But the only territory it annexed in that period was the U.S. Virgin Islands, peacefully purchased from Denmark in 1917.
Combine a republican commitment to equality with an accompanying commitment to white supremacy, and this is what you got: a rapidly expanding empire of settlers that fed on land but avoided incorporating people. Uninhabited guano islands—those were fine. But all of Mexico or Nicaragua? No.
The Japanese delegation asked to at least insert language about racial equality into the League of Nations covenant. This proposal had a majority of votes behind it—the French delegation deemed the cause “indisputable.” But Wilson blocked it, refusing to let even the principle of racial equality stand.
