Yesterday’s ending launched today’s success, and today will have to end if tomorrow’s changes are to take place. Endings are not comfortable for any of us. But they are also neither unprecedented breaks with the past nor attempts by those in power to make people’s lives miserable.
People seem to “overreact” to a change when they are reacting more than we are. But when we think that way, we overlook two things: first, that changes cause transitions, which cause losses, and it is the losses, not the changes, that they’re reacting to; and second, that it’s a piece of their world that is being lost, not a piece of ours, and we often react that way ourselves when it’s part of our own world that is being lost. Being reasonable is much easier if you have little or nothing at stake.
The failure to identify and get ready for endings and losses is the largest difficulty for people in transition. And the failure to provide help with endings and losses leads to more problems for organizations in transition than anything else.
One of the most startling challenges I will put to a client comes from my bastardization of a Zen aphorism: This being so, so what? Things being as they are, what will you do about it?
The finding that engaging in ‘diversity-valuing behavior’ reminds people that a woman is in fact a woman perhaps explains how Sanders came to think that all Clinton said was ‘vote for me, I’m a woman’ – because the data shows that she certainly didn’t. A word-frequency analysis of her speeches by Vox journalist David Roberts revealed that Clinton ‘mostly talked about workers, jobs, education and the economy, exactly the things she was berated for neglecting. She mentioned jobs almost 600 times, racism, women’s rights and abortion a few dozen times each.’ But, pointed out US writer Rebecca Solnit in her London Review of Books piece on the election, ‘she was assumed to be talking about her gender all the time, though it was everyone else who couldn’t shut up about it’.
Before and after don’t matter. Now matters. You cannot help the people you love before and after, you can only choose to cause them pain or take on their pain now.’