When the business model doesn’t match the user experience or… when nobody seems to understand what the business model is, the designer can’t know if they are helping or hurting the company by creating a better experience for the user.
Posts Tagged with User Experience
The Business Model and User Experience
9/24/2008 – 10:10 am
Thoughts on A Complete Experience
9/23/2008 – 11:35 am
I recently posted a quote from Steve Ballmer discussing a key difference between Apple and Microsoft, which I titled A Complete Experience. Having spent a bit more time thinking about it, I thought I would capture some of those thoughts…
A Complete Experience
9/16/2008 – 11:35 am
In the competition between PCs and Macs, we outsell Apple 30-to-1. But there is no doubt that Apple is thriving. Why? Because they are good at providing an experience that is narrow but complete, while our commitment to choice often…
Designing Milk
6/30/2008 – 1:45 pm
The New York Times is running a great article titled Solution, or Mess? A Milk Jug for a Green Earth (thanks to Sarah Kampman for posting it to the IxDA list). In the piece, Stephanie Rosenbloom covers a major shift in the…
Portable Privacy Experiences
4/18/2008 – 11:09 am
When you think about it, online social applications are bad places to put things that are meant to go unseen, and it makes the notion of privacy start to feel like the wrong idea. This brings us back to the…
Searching for Findability
3/25/2008 – 9:17 am
Everyone seemed to have their place in the project life-cycle at the web design agency; everyone but little Findability. Occasionally someone would notice his value to a project, but instead of giving him the care he deserved, they’d just fork…
How it Works
11/29/2007 – 9:09 am
People think it’s this veneer — that the designers are handed this box and told, ‘Make it look good!’ That’s not what we think design is. It’s not just what it looks like and feels like. Design is how it…
Satisfying UI Design is Often Illogical
11/16/2007 – 10:47 am
Scott Stevenson provides a very interesting essay, Satisfying UI Design is Often Illogical, discussing the impact and need for UI changes and the expectations of and reactions by the market to those changes. The entire piece is well worth a…
IE to Eliminate the Click to Activate Requirement for Flash & ActiveX
11/8/2007 – 4:14 pm
About six months back, Microsoft was forced to hobble the usability of Internet Explorer as a tactic in their legal battles with Eolas. This lead to much consternation within the Web development community and too much time and money spent…
What We Talk About When We Talk About Design
9/5/2007 – 10:00 am
You tell him I said to take a long unstructured walk around his city. Talk to strangers. Take pictures. Visit at least one museum. Pretend like he’s from somewhere else for an hour. Stop in a park to read Raymond…