Posts tagged as:

User Experience

The Business Model and User Experience

September 24, 2008

When the business model doesn’t match the user experience or… when nobody seems to understand what the business model is, the designer can’t know if they are helping or hurting the company by creating a better experience for the user.
Jared Spool, Why Understanding Business Models is Important to Ix Designers

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Thoughts on A Complete Experience

September 23, 2008

I recently posted a quote from Steve Ballmer discussing a key difference between Apple and Microsoft, which I titled A Complete Experience. Having spent a bit more time thinking about it, I thought I would capture some of those thoughts here. This is basically a brain-dump, so it is by no means comprehensive, or for [...]

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A Complete Experience

September 16, 2008

In the competition between PCs and Macs, we outsell Apple 30-to-1. But there is no doubt that Apple is thriving. Why? Because they are good at providing an experience that is narrow but complete, while our commitment to choice often comes with some compromises to the end-to-end experience.
Microsoft CEO Steve Ballmer
The quote is from [...]

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Designing Milk

June 30, 2008

The New York Times is running a great article titled Solution, or Mess? A Milk Jug for a Green Earth (thanks to Sarah Kampman for posting it to the IxDA list). In the piece, Stephanie Rosenbloom covers a major shift in the packaging of new milk jugs recently introduced to the shelves of Walmart and [...]

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Portable Privacy Experiences

April 18, 2008

When you think about it, online social applications are bad places to put things that are meant to go unseen, and it makes the notion of privacy start to feel like the wrong idea. This brings us back to the words we choose, because I think we interact online not to keep stuff private, but [...]

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Searching for Findability

March 25, 2008

Everyone seemed to have their place in the project life-cycle at the web design agency; everyone but little Findability. Occasionally someone would notice his value to a project, but instead of giving him the care he deserved, they’d just fork over copious amounts of cash to ship him off to his sketchy uncle SEO, who [...]

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How it Works

November 29, 2007

People think it’s this veneer — that the designers are handed this box and told, ‘Make it look good!’ That’s not what we think design is. It’s not just what it looks like and feels like. Design is how it works.
Steve Jobs in The Guts of a New Machine

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Satisfying UI Design is Often Illogical

November 16, 2007

Scott Stevenson provides a very interesting essay, Satisfying UI Design is Often Illogical, discussing the impact and need for UI changes and the expectations of and reactions by the market to those changes. The entire piece is well worth a read by anyone interested in design and user experience, with many valuable insights. One of [...]

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IE to Eliminate the Click to Activate Requirement for Flash & ActiveX

November 8, 2007

About six months back, Microsoft was forced to hobble the usability of Internet Explorer as a tactic in their legal battles with Eolas. This lead to much consternation within the Web development community and too much time and money spent implementing a JavaScript workaround that ensured that user’s aren’t forced to click every bit of [...]

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What We Talk About When We Talk About Design

September 5, 2007

You tell him I said to take a long unstructured walk around his city. Talk to strangers. Take pictures. Visit at least one museum. Pretend like he’s from somewhere else for an hour. Stop in a park to read Raymond Carver’s “What we talk about when we talk about love.” outloud would be rad, but [...]

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