A lesson on the importance of using established patterns, courtesy of my frustration today with Amazon. I’ve been lucky enough to work in the realm of design for a long time, so I get frustrated when something simple doesn’t look or work the way I… Read more →
I design Design teams. I lead teams at the intersection of strategy & design. I start fires (the good kind).
Being in charge is an alluring idea. You get to make the important decisions, and well, you know what you’re doing, so you’ve got that… Read more →
Instead, build an environment where they actively take responsibility. Many books about management and countless leadership coaches exhort us to “give people permission to act”… Read more →
For the vast majority of us, new bosses come along every so often. Maybe we move to a new team within a company, or we’re… Read more →
Let’s start with a pretty straightforward analogy… In 2007, Chevrolet showed off their concept car for a new hybrid—the Chevy Volt. Chevy Volt concept car… Read more →